Terms & Conditions
Welcome to Lusso Misto. These Terms of Service (“Terms”) outline your rights and responsibilities when accessing or using our website and services. By visiting our site or purchasing from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.
⸻
1. Overview
Lusso Misto (“we”, “us”, “our”) offers this website and store, including all information, tools, and services available from it, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Our store is hosted on Shopify, which provides us the e-commerce platform to serve you.
⸻
2. Eligibility & Account Use
By using our services, you confirm that you are at least the age of majority in your jurisdiction and that any information you provide is accurate and current. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
⸻
3. Product Presentation & Availability
We take great care in representing our products, but due to variations in screen displays and natural material differences, we cannot guarantee exact color or texture matches. Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
⸻
4. Orders & Payments
Placing an order constitutes an offer to purchase. Orders are only accepted once payment is processed and confirmed. We reserve the right to decline or cancel any order at our discretion. Please review your cart carefully before checkout, as changes or cancellations may not be possible once an order is placed.
You agree to provide accurate and complete billing and shipping details and to promptly update them if anything changes.
⸻
5. Pricing & Taxes
Prices listed are in USD and are current at the time of display. Prices are subject to change without notice. Taxes, shipping fees, and any applicable duties are calculated at checkout and are the responsibility of the buyer.
Promotions and discounts may be subject to their own terms. In the event of a pricing error, we reserve the right to cancel or revise orders.
⸻
6. Shipping & Risk of Loss
All shipping times are estimates and not guaranteed. Once an order is handed off to the carrier, we are not responsible for delays, loss, or damage during transit. Title and risk of loss transfer to you upon shipment.
⸻
7. Return & Refund Policy
Due to the nature of our production process and commitment to quality, all sales are final. Returns are not accepted unless the item is defective or damaged upon arrival. If you believe you received a defective item, please contact us at bespoke@lussomisto.com within 5 days of delivery.
⸻
8. Intellectual Property
All content on our website—including images, text, logos, and designs—is the property of Lusso Misto or its licensors and may not be copied, reproduced, or used without prior written consent.
⸻
9. Optional Tools & Third-Party Services
We may provide access to third-party tools or links to third-party websites. These are offered “as is” and without warranties. We are not responsible for third-party content or services and encourage you to review their terms and policies before engaging.
⸻
10. Shopify Relationship
Lusso Misto is powered by Shopify. All purchases are made directly with Lusso Misto. Shopify is not responsible for your transactions, and you agree to hold Shopify harmless from any claims relating to your experience with us.
⸻
11. Privacy
Your personal information is governed by our Privacy Policy, as well as Shopify’s. By using our services, you consent to the collection and use of your data as described.
⸻
12. Feedback
By submitting any feedback, reviews, or content to us, you grant Lusso Misto a non-exclusive, royalty-free, perpetual license to use, edit, and share your content in connection with our business.
⸻
13. Prohibited Conduct
You may not use our services for any unlawful or abusive purpose, to violate intellectual property rights, or to disrupt site functionality. We reserve the right to terminate access to anyone violating these Terms.
⸻
14. Termination
We reserve the right to terminate or suspend your access at any time, with or without notice, for violating these Terms or engaging in harmful behavior.
⸻
15. Disclaimer of Warranties
Except as expressly stated, all products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free use of our services.
⸻
16. Limitation of Liability
To the fullest extent permitted by law, Lusso Misto shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, revenue, or data, arising from the use of our services or products.
⸻
17. Indemnification
You agree to indemnify and hold harmless Lusso Misto and its affiliates from any claims or damages resulting from your violation of these Terms, use of the site, or infringement of any third-party rights.
⸻
18. Changes to These Terms
We may update these Terms periodically. Any changes will be posted to this page with the “Last Updated” date. Your continued use of the site after any changes constitutes acceptance.
⸻
19. Governing Law
These Terms are governed by the laws of the state in which Lusso Misto is headquartered. You agree to submit to the jurisdiction of courts located there for any disputes.
⸻
20. Contact
Questions about these Terms may be directed to:
Lusso Misto
Email: bespoke@lussomisto.com
Phone: (415) 697-2290